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Chapter V.  Embracing the Modern Age





            The Changing Clinical                                                                                                                            Wanting a Human Touch



            Environment                                                                                                                                      The professionalisation of medical  documentation. I also think it’s perhaps


                                                                                                                                                             care and reliance on technology can be  more impersonal now. You can call it
                                                                                                                                                             wonderful in advancing new treatments.  professional, but the interaction with
            Over the past decade or so, major moves  and Hospital and Gleneagles Hospital                                                                    But there is also a concern that it may result  nurses and younger doctors is that they
            have been underway to upgrade and  Hong Kong. The Department contributes                                                                         in more perfunctory care, particularly if  want to check the box, get through the
            enhance the clinical environment, as  to healthcare in Hong Kong through                                                                         accompanied by onerous administrative  checklist. They just get on with the work
            initiated by both the Faculty and the  its high-end expertise. At Queen Mary                                                                     requirements. Professor John Boey has  – boom, boom, boom, this is what’s going
            government. The Faculty for its part has  Hospital, it handles the most difficult                                                                witnessed this.                              to happen, and we’ll shunt you through.”
            solidified its clinical network to give  tertiary and quaternary referral cases.                                                                                                              Professor Stephen Cheng has also noticed
            students a greater variety of experiences  There are now 14 specialist divisions in                                                              “People making top-down financial  the paperwork burden. “In the operating
            in public and private hospitals. It also  the Department that are adopting state-                                                                decisions have no first-line exposure  room, there is now so much time spent
            launched a major initiative, the HKU- of-the-art technologies and pioneering                                                                     to the problems they cause. I have been  dealing with what I think is complete
            Shenzhen Hospital, which opened its  new surgical treatments. While such                                                                         in hospital where the nurses have their  nonsense. Checklists here and there.
            doors in 2012 and advanced rapidly  degree  of specialisation may not be                                                                         back to the patient as they face the  Do they remember why we are here? To
            under HKU’s guidance.                        applicable in all hospitals, it has enabled                                                         computer filling in a form, while the  perform operations on patients, right?
                                                         the Department to provide final hope to                                                             patient is choking. We’re seeing that all  We are not here to fill in 100 forms and
            Alongside these developments, the  patients suffering from highly complex                                                                        the time because paper pushers want  do all these other things.”
            Department’s hospitals in Hong Kong  and clinically formidable conditions.
            have been undergoing major renovations.
            Queen Mary Hospital has a building  On staffing, the Department is in charge
            and renovation programme underway,  of both the academic and service units                                                                       The COVID Lessons
            including a new block that will house all  at Queen Mary Hospital and there are
            surgical wards and operating theatres –  people working on different terms as
            something that will be greatly welcome  some are paid through HKU, others                                                                        The COVID-19 pandemic proved to be a  For students, their internships more
            because surgery is currently based in  through the Hospital Authority. In some                                                                   test and an opportunity for the Faculty.  than make up any ground lost, said Dr
            two separate buildings and multiple  respects, the HA option can seem more                                                                       While the SARS outbreak in 2003 required  Joshua Samuel Xin-Meng Hu, whose
            floors, which is inefficient and costly.  attractive – doctors are promoted more                                                                 some online learning and a few weeks of  pre-clinical years were interrupted by
            At Grantham Hospital, the old building  quickly and do not have an obligation                                                                    disruption, COVID-19 left things in an  COVID. “Nothing can prepare you for
            has been torn down and two new ones  to do research, although they are given                                                                     uncertain state for three years. Teaching  starting work as a houseman. You just
            will open in 2027 to house services  opportunities if they want. But the work                                                                    moved quickly online and Zoom classes  have to figure it out. I don’t think having
            currently provided at Tung Wah Hospital  by academics to advance knowledge and                                                                   were organised, including for lessons in  more exposure as a medical student could
            and include a breast centre, outpatient,  test and pioneer new technologies has                                                                  suturing. Students were sent suturing  have changed things. You learn when you
            radiography and research facilities. The  been important in convincing the HA to                                                                 packs with needles, needle holder and  are trying to do things.”
            Department also takes part in clinical  adopt a number of innovations. At Queen                                                                  suturing materials and watched online
            activities at the Hong Kong Children’s  Mary, the hospital administration has                                                                    demonstrations by their teachers, who  Other areas of the Department’s work
            Hospital and sends surgical residents  recently introduced an academic pillar                                                                    also observed students practising at  were also disrupted by COVID-19.
            on rotation for training at two private  to support teaching and research.                                                                       home.                                        Non-essential operations were cancelled
            hospitals, the Hong Kong Sanatorium                                                                                                                                                           or postponed and staff numbers were
                                                                                                                                                             “We were still able to teach them how to  affected by quarantine requirements for
            “HA staff have more opportunities, especially if they want to move into private                                                                  suture online, which was not imaginable  infected persons and their families. “Even
            practice. In my division of breast surgery, we welcome them and show them all                                                                    before COVID-19. Of course, now it is  today, operating rooms are not working
            aspects – academic, research development, and technology – and then they can                                                                     not necessary and it is much better to  at 100 per cent,” said Professor Stephen
                                                                                                                                                             teach students face-to-face. But in case  Cheng.
            decide what they want to do. But it can be quite difficult for an HA doctor to bring                                                             we face a similar situation in future, we
            new technologies to the Hospital Authority. We can use the University to do that.”                                                               are much better prepared,” Professor Chu

                                           - Professor Ava Kwong -                                                                                           Kent-Man said.




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